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Steelcase 2021 Premier Partner
Phone number: 913.888.7600

Scott Rice Service Department offers cost-effective furniture service and repair solutions with services that include: painting, wood refinishing, re-upholstering, asset management services, rental, repair, cleaning, glass tops, fabric protection, furniture inventories, and warehousing/storage.

With resources such as these, Scott Rice not only has the ability to enhance your entire organization to a higher level of productivity, but does so from one source.

Warranty

Warranty

Scott Rice makes every effort to partner with only those manufacturers that offer and support the best product warranties. Warranty terms are dictated by each individual manufacturer. Many vendors cover the expenses for parts and labor. When only one or both are not covered, it is the customers responsibility to handle these expenses. Scott Rice Service Department consists of 3 full-time Techs, each with a “parts-equipped” extended van. Each Technician has over 10 years of industry experience. Once a request is received, we respond within 24 hours acknowledging our receipt of the request. Our standard response time is within 3-5 days.

Floorcare

Floorcare

The most critical decision of your flooring maintenance program will be WHO will maintain it. 99% of the life of the flooring comes after it is installed. Choosing a company with certified commercial carpet cleaning technicians is crucial. The best products and best installation will not perform as intended if maintained inappropriately.

How to place a Service Request

How to place a Service Request

This video explains what information our Service Department will need in order to process a service request. Your furniture item should have a tag with the  the model number, order number and ship date. Please watch the video to locate the furniture tag.

COVID-19 FOGGING

COVID-19 FOGGING

Disinfecting Foggers are packaged and distributed via a total release spray, commonly referred to as a “fogger”. The formula is used is an antibacterial and disinfecting solution designed to kill germs, mold and bacteria on contact.  It is a nontoxic registered hospital disinfectant cleaner and approved by the EPA.

Pricing is based on square footage. Request a consultation today as our availability is based on product inventory.  You can feel secure when using Scott Rice. When our cleaning is complete, we turn off lights and set alarms. We are available 24/7 for your cleaning needs and take pride in leaving your workplace a healthy and clean environment.

UPHOLSTERY CLEANING

UPHOLSTERY CLEANING

Furniture and other upholstery are a breeding ground for harmful microbes, which can cause allergies, sickness and offensive odors. Cleaning of visibly dirty surfaces is the first step the CDC recommends for the prevention of Covid-19 and other viral respiratory illnesses in commercial spaces.

Choosing a knowledgeable and skilled company who has been properly trained to properly clean your textile fixtures is one of the best investments you can make.

STEELCASE CLEANING GUIDE

STEELCASE CLEANING GUIDE

We have received many questions about cleaning and disinfecting our products. Cleaning and disinfecting are not the same; cleaning products used for soil and stain removal may not be effective disinfectants. Conversely, products that disinfect may not be effective for soil and stain removal.



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