Scott Rice Service Department offers cost-effective furniture service and repair solutions with services that include: painting, wood refinishing, re-upholstering, asset management services, rental, repair, cleaning, glass tops, fabric protection, furniture inventories, and warehousing/storage.
With resources such as these, Scott Rice not only has the ability to enhance your entire organization to a higher level of productivity, but does so from one source.
Scott Rice makes every effort to partner with only those manufacturers that offer and support the best product warranties. Warranty terms are dictated by each individual manufacturer. Many vendors cover the expenses for parts and labor. When only one or both are not covered, it is the customers responsibility to handle these expenses. Scott Rice Service Department consists of 3 full-time Techs, each with a “parts-equipped” extended van. Each Technician has over 10 years of industry experience. Once a request is received, we respond within 24 hours acknowledging our receipt of the request. Our standard response time is within 3-5 days.
The most critical decision of your flooring maintenance program will be WHO will maintain it. 99% of the life of the flooring comes after it is installed. Choosing a company with certified commercial carpet cleaning technicians is crucial. The best products and best installation will not perform as intended if maintained inappropriately.Check out our newest product: Whiz Autonomous Vacuum Sweeper
This video explains what information our Service Department will need in order to process a service request. Your furniture item should have a tag with the the model number, order number and ship date. Please watch the video to locate the furniture tag.
