Strongest in the Industry
Steelcase’s Limited Lifetime Warranty is the strongest warranty in the industry—that you may never need. The quality and durability of our products is demonstrated in lower warranty expenses per sales dollar, despite the strength of the warranty. We warrant that all Steelcase products are free from defects in materials and workmanship for the life of the product. This warranty is valid from date of delivery, regardless of shift usage, and covers the original purchaser for products delivered in the Americas.
Methodology: Warranty Ratio = Annual Warranty Accrual / Annual Sales Revenue. This chart uses accrual data, which more accurately reflects activity from the most current period than settlement data.
Sources: Steelcase 02/23/2018 Annual Report, Knoll 12/31/2017 Annual Report, Herman Miller 06/02/2018 Annual Report, HNI 12/30/2017 Annual Report, Updated December 2018